Warranty

The U-Step Neuro are fully guaranteed for any problems you may experience during the first year of use. Simply return the unit for repair and we will ship it back to you.

The LaserCane is covered in the same manner for ninety days.

You can feel confident knowing that the U-Step Neuro and LaserCane are sturdy, high-quality products that do not generally experience any problems.
We are so confident that your U-Step Neuro or LaserCane will improve your lifestyle that we offer you a complete money-back guarantee.

If you are not completely satisfied with your product, you can return it for a full refund during the first two weeks after delivery.

In-Step Mobility Products
8048 Monticello Ave.
Skokie, IL 60076 USA
1-800-558-7837 (Toll Free USA)
1-847-676-1275

Fax: 1-847-676-1202

From inside the U.S. please write to: walkers@ustep.com
From outside the U.S. please write to: jay@ustep.com