In-Step Mobility recognizes that its business is driven by its reputation. We maintain this excellent standing by way of the following principles:
- We provide excellent, caring customer service.
- We make people feel safe, comfortable and secure with the products and service we provide.
- We spend as much time as needed with each patient.
- We maintain very liberal repair and return policies.
- We provide only high-quality products.
- We inspect every product we manufacture for quality before shipping.
- We strive for continual improvement in our company, products and services.